Cancellation policy
Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.
Cancel or change subscription.
If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.
See our returns policy for more details on returns and refunds.
If you terminate a paid subscription, you won't be able to use our platform.
Subscription plans. The Service offers different subscription plans which depend on the number of units, storage volume, etc. Subscriptions can be purchased with Credit / Debit cards, PayPal, and various local payment options. Payment methods offered are subject to regional availability or at the sole discretion of the EZ Tech. Some banks or services may charge incoming additional fees. Availability of a given Payment Method may depend on your country of residence and other factors. The compatible Payment Method types, as well as the Payment Method uses may not be available everywhere, and may change at any time.
You may purchase the subscriptions directly from EZ Tech by paying a subscription fee in advance, with postponed payment for 1 year, for inquiry contact us email: hello@trackguru.lv
Purchased content. EZ Tech may include features or tools that can be licensed for a fee. You may only use the Purchased Content if you are over 16 years old, and only on a limited, personal, non-exclusive, non-transferable, non-sublicensable and revocable basis for non-commercial use only. We reserve the right to manage, regulate, control, modify, or eliminate Purchased Content at any time (and in case of subscriptions, after a specified time under terms of a respective subscription). Upon the Purchased Content being available to you (and in case of subscriptions, after the Purchased Content has been available to you for a specified time under the terms of a respective subscription), our obligations to provide the Purchased Content are deemed fulfilled, and we make no representation that the Purchased Content will be available to the purchaser for any length of time (otherwise as may be specified in terms of a respective subscription), nor that EZ Tech will continue to support the Purchased Content (otherwise as may be specified in terms of a respective subscription). SUBJECT TO MANDATORY LEGISLATION, YOU ACKNOWLEDGE THAT WE ARE NOT REQUIRED TO PROVIDE A REFUND FOR THE PURCHASED CONTENT FOR ANY REASON, AND THAT YOU WILL NOT RECEIVE MONEY OR OTHER COMPENSATION FOR THE UNUSED PURCHASED CONTENT, WHETHER YOUR LOSS WAS VOLUNTARY OR INVOLUNTARY.
Taxes. It is your responsibility to determine what, if any, taxes apply to the payments you make or receive, and it is your responsibility to collect, report and remit the correct tax to the appropriate tax authority in your country. EZ Tech is not responsible for determining whether taxes apply to your transaction, or for collecting, reporting or remitting any taxes arising from any transaction in your country.
Price changes. EZ Tech may from time to time make changes to subscriptions, including subscriptions fees, and will communicate any price changes to you in advance. Price changes will take effect at the start of the next subscription period following the date of the price change and, by continuing to use Service after the price change takes effect, you will have accepted the new price. If you do not agree to a price change, you can reject the change by unsubscribing from the Service prior to the price change going into effect. EZ Tech won't refund money for device if you decide to unsubscribe from the service.
Termination and Renewal of Service. Your payment to EZ Tech or the third party through which you purchased the subscription will automatically renew at the end of the applicable subscription period, unless you terminate your subscription before the end of the then-current subscription period.
If you terminate the Service or paid subscription during the subscription period, the payment made for the full subscription period is not refundable, and in case of renewal of the Service or paid subscription, you will be charged again for the full subscription period.
If you terminate a paid subscription, you won't be able to use our platform.
23. THIRD PARTY LINKS
The Service may contain links to third-party websites, advertisers, services, special offers, or other events or activities that are not owned or controlled by Trackguru. Trackguru does not endorse or assume any responsibility for any such third-party sites, information, materials, products, or services. If User accesses a third-party website from the Service, User do so at its own risk, and User understands that neither these Terms nor EZ Tech's Data Protection Policy nor EZ Tech’s Privacy policy apply to User’s use of such sites.